Payment Policy

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Checkout covers a one-time purchase of the complete physical Zwfkg footwear-cover pair or bulk quantity described in the listing. It does not buy shoes, installation, safety certification, workplace assessment, disposal services, replacement subscriptions, or recurring supply. Our default checkout payment provider is Shopify Payments.

Our store receives order and transaction status details from Shopify Payments so the order can be processed without our server storing raw card credentials.

Footwear-cover policy map: Confirm USD display, authorization, accepted methods, encryption, credential handling, compliance, billing, review, payment outcomes, refunds, duties, and support.

TRANSACTION CURRENCY & TRANSPARENCY

All prices on our website are listed and charged in United States dollars, shown with the $ symbol and USD currency code. The total final price, including applicable shipping costs, will be clearly itemized and displayed at the checkout page before you authorize payment. At checkout, Standard Shipping: $0.00 USD and Tax: $0.00 USD. We never charge any hidden processing fees, handling fees, or unannounced taxes.

Payment Authorization and Capture

Order processing begins after payment authorization is successful. A pending payment or authorization can appear while the card issuer, bank, wallet provider, or Shopify Payments completes review.

ACCEPTED PAYMENT METHODS

Shopify Payments-supported cards and digital wallets that are currently enabled are displayed at checkout.

Only payment methods currently shown at checkout are available for the order, and the storefront payment icons must match those active methods. Payment methods available at checkout may vary by location, device, wallet eligibility, card issuer, browser, and Shopify Payments configuration.

SSL ENCRYPTION & DATA PROTECTION

Transactions are submitted through Shopify Payments using encrypted checkout connections. Sensitive payment credentials remain within Shopify's protected payment environment.

Customers should review the final checkout amount before payment; card credential handling remains inside the secure Shopify payment flow.

NO CREDIT CARD STORAGE

We do not collect, store, or have access to complete card numbers or card security codes. Payment credential verification is handled by Shopify Payments and the relevant financial institution.

PCI-DSS COMPLIANCE LEVEL 1

Shopify maintains Level 1 PCI-DSS compliance for its payment environment. Our store receives the transaction status and order information needed to process the purchase.

Billing Information

Customers must provide accurate billing information. Orders may be delayed or canceled if billing details cannot be verified, payment is declined, or fraud review is required.

Fraud Review

Orders may be reviewed for payment security. If payment is declined, pending, suspicious, or appears unauthorized, the order may be delayed, canceled, or refunded.

Failed or Pending Payments

If payment fails or remains pending, the order may not be processed. Customers may need to contact their bank, card issuer, or payment provider to resolve payment issues.

Refunds

Approved refunds are issued to the original payment method through Shopify Payments. Bank, card issuer, or wallet processing times may vary after the refund is submitted.

TAXES AND DUTIES

No taxes, duties, or other government charges are added to the order at checkout. The Tax field displays $0.00 USD. Customers pay only the product total shown before payment because standard shipping is also $0.00 USD.

Payment Support

For payment questions, contact support@zwfkg.shop or +6581675675. Support hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).