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This Shipping Policy explains the delivery process for Zwfkg, including cut-off time, handling, transit estimates, shipping cost, and tracking support. The store currently serves customers in Singapore, and checkout amounts are displayed in USD.
Orders for Disposable and Reusable Footwear Covers are checked against the customer's checkout details before packaging and carrier handoff.
Footwear-cover policy map: Confirm Singapore delivery scope, preparation time, carrier handling, shipping cost, tracking, and support.
DELIVERY AREA
Currently, we only ship to addresses within Singapore. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).
The shipping address must be accurate and complete at checkout. Customers should include apartment, suite, postal code, region, and contact number where applicable so delivery can be arranged without avoidable delay.
TRANSIT, HANDLING & ORDER CUT-OFF TIME
- Order Cut-Off Time: 2:00 PM (GMT+08:00) Singapore Standard Time (Singapore).
- Handling Time / Processing Time: 1-3 Business Days, Monday-Friday, after payment is successfully authorized through Shopify Payments.
- Transit Time: 7-13 Business Days, Monday-Friday, after the order has been processed and handed to the carrier.
- Total Estimated Delivery Time: 8-16 Business Days, including order processing and transit.
Business Days run Monday-Friday, not including public holidays or dates when carriers do not operate. If an order requires verification, the handling timeline may depend on the customer's response.
Before dispatch, each Zwfkg footwear-cover order is checked by unit identity rather than package appearance. Silicone and TPU styles are confirmed as one matched left-right pair with both openings, soles, and fasteners; the nonwoven style is counted as fifty individual universal covers, not fifty pairs. Size, shaft height, material, color, transparency, elastic, zippers, snaps, seam and tread state, and care or disposal guide are matched before the clean dry covers enter a protective inner sleeve.
SHIPPING METHODS & COURIERS
Depending on parcel size, destination, and service availability, orders may be delivered by SingPost, Ninja Van, J&T Express, DHL, or another carrier operating in Singapore. The assigned carrier and tracking details are shown in the shipping confirmation email.
We may send items from one order in separate parcels if it improves packaging, availability, or carrier routing. Customers are not charged extra standard shipping when we choose to split a shipment.
SHIPPING COST
We are pleased to offer Free Shipping on all orders within Singapore. No minimum purchase required. Standard shipping is provided at a cost of $0.00 USD for eligible orders, and the checkout Shipping field should display $0.00 USD for standard delivery.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing the assigned carrier and tracking number. Use that tracking link or enter the number on the carrier's official website to review the latest available shipment status.
If delivery information looks unusual, delayed, lost, or damaged, customers should contact support with the order number, tracking details, and photos if available so we can review the matter. Contact support@zwfkg.shop for shipment support.
CONTACT
For shipping questions, contact Zwfkg support at support@zwfkg.shop or +6581675675. Support hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).